Internet security

Internet security

Recently, "spoof emails," fraudulent emails proclaiming to be official communications from companies, have been on the rise.
In order to protect your online safety, please take sufficient care when dealing with emails involving matters you have no recollection of or which look suspicious.
In order to protect your personal information from fraud, we ask that you read the following dos and don'ts.


  1. 1.If you receive a suspicious email or email asking for personal information from a sender you do not know, never click on any links in the email or reply to it.
    Fishing and spoof emails can cause harm.
    They imitate trusted companies and guide people to websites imitating real company websites to acquire important customer information, including your credit card number, bank account details, and password.
    Do no click on any links in emails which contain phrases like "Security Update" and "Confirm Account Information" seeking to get your personal or financial information.

  2. 2.No matter how interesting email and attached file titles may look, do not open them if the email seems even slightly suspicious.
    Attached files can contain viruses and spyware, which can automatically install themselves the moment the file is opened on your computer.
    Viruses and spyware can transmit your personal information without your knowledge to third parties.
    If an email with an attached file arrives from a suspicious sender you do not know, do not open the attached file.

  3. 3.If you receive a suspicious email, do not attempt to "cancel your subscription."
    Including a "cancel your subscription" item in their emails is the modus operandi of spam operators.
    By making people attempt to cancel their "subscription," spam operators can confirm whether your email address is valid.
    By attempting to "cancel your subscription," instead of decreasing, the number of spam emails you receive can increase further, so do not reply to these emails.

  4. 4.If a suspicious email arrives, carefully confirm whether the sender is the person they claim to be.
    Many fraudulent emails use logos and headers that resemble those of real companies and websites in an attempt to trick customers.
    Please review the following to learn how to verify whether an email from Fall in Eyez(R) is real or not.


    • Fall in Eyez(R) will never send you unsolicited advertisements or spam.
      We thoroughly protect our customers' private information and do not share customers' email address and account information with third parties.
      See this website's Privacy Policy to learn more about protecting personal information.
    • If for any reason we send you an email, we will always use the "destiny-itnl.co.jp" domain.
      If you receive a suspicious email, check whether "@destiny-itnl.co.jp" comes at the end of the sender's email address.
    • We do not send customers emails with unexpected attachments.
    • If there are any links in the email, hold your cursor over the link before clicking it to see the URL of the website.
      If you cannot tell whether URLs are safe or not, enter "www.fallineyez.com" directly into your web browser's address bar or save this address to your favorites or bookmarks bar and access our site from there.
    • Be careful when the grammar and phrasing of the email is strange or there are many typos.
      It is also not uncommon for fraudulent emails to be sent after being machine translated or without proofreading.

  5. 5.Report and delete fraudulent emails
    If you receive a fraudulent email, please contact our customer service team at once.
    If you cannot tell whether the links or attached files in an email are safe, send that email to us using our contact form.
    After sending us the email, delete it from your mail box just in case.

  6. 6.Protecting your account information
    Do the following to protect your account information:

    • Do not tell anyone your account information.
    • Do not tell anyone your account password.
    • If you accidentally click a link in an email you believe is suspicious or enter your registration information by mistake, immediately change your password on this website.
      You can update your password from the "Update member's account information" link on the main member's page.
    • Whenever you log in, always log out after you are done. This is particularly important when accessing this website from a public place.

  7. 7.Verify your computer's security.
    Before shopping online, check to make sure you have a spam filter and antivirus software installed on your computer.
    Also make sure that your software is up to date.
    Periodically check the security settings on your computer and the software you use to connect to the internet (browser, email client, etc.).
    Set your antivirus software to update and scan frequently.

  8. 8.Update your computer
    Periodically update all software on your computer, including your browser and antivirus software. Maintaining the latest software can prevent against hacker intrusions.

  9. 9.Shopping safely online
    Check the "security mark" before entering you personal and financial information when shopping online.。
    If you see a mark that looks like a padlock on one side of your browser's address bar or in the bottom of the window, the safety of that website is guaranteed.
    Also check whether the website URL has changed from http to https or shttp when accessing pages for entering your personal information to make a payment.
    If the URL has changed to either, your information is encrypted and being handled safely.
    To learn more about protecting personal information, read this website's Privacy Policy.
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